Re: [閒聊] FTX 索賠網站已上線 常見問題整理 (07/14)

之前kyc 遲遲未有回應 就寄信去催
Ftx suport回信叫我等流程處理

結果今天收到ftx一封信

Dear Customer:
We have noticed that you have started your KYC submission but have not providedall requested information or documents. In order to complete the KYC process, you will need to upload all requested documents as indicated on the KYC section ofthe customer claims portal (claims.ftx.com). You may complete your KYC submission by clicking the 'Verify' link below.

All customers are requested to provide the following information:
A valid and unexpired ID, such as a passport, national ID card, or driver's license depending on country of issuance selected.
Proof of address issued within the last 3 months, such as a utility bill, bank or credit card statement, internet/cable TV/house phone line bills, tax returns,council tax bills or other government issued certifications of residence. The proof of address must have your name, a date of issuance and a clearly stated address. No PO Box address is allowed.
Make sure that the pictures of your documents are clear, show all their cornersand sides, and no information is covered.
Please note that screenshots, photos of document copies, and images altered in photo redactors are not acceptable.

We appreciate your understanding and cooperation in following this process. If you have any questions or need further clarification, our customer support team is ready to assist you. Thank you for your attention to this matter.

寄信者不是ftx suport而是ftx
請問這是真的還是釣魚呢？

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Sent from BePTT on my Google Pixel 4a

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等好久了沒有新訊息 寫信過去又叫我乖乖等 欸